• Other Vacancies
  • Durban


(Area): Pinetown
(Salary): Negotiable

(Ref: AG)

Reports to: Key Account Manager

Job tasks and responsibilities

  • Assists with clients inquiries in a manner that exceeds expectations
  • Build and maintain excellent relationships with customers
  • Manage corporate accounts by ensuring that there is sufficient stock on hand to meet the forecasted requirements given by clients
  • Gather, enter and maintain all client information in the Information Management System and in customer files including colour standards
  • Liaise with production and dispatch on the progress of jobs, delivery dates and production plans
  • Adhere to ISO 9001 administrative procedures at all times
  • Set up quotes for estimating with all the relevant details, send quotes to customer and follow up with clients
  • Liaise with the internal and external repro house regarding artwork and plates and create jobs when quotes are accepted
  • Carefully monitor the stock levels of clients; ensuring stock is taken as per the clients agreement with the Company and ensuring that oldest stock is always taken first
  • Generate various spreadsheets and reports when needed
  • Handle confidential and sensitive information with the appropriate discretion
  • Maintain an extensive technical knowledge of the printing procedures
  • Provide administrative assistance to the Sales Manager

Job Requirements

  • Degree in marketing management or IMM degree/diploma
  • Fluent in English (written and verbal)
  • Above average interpersonal skills and a friendly and professional disposition
  • Detail orientated
  • Administrative skills
  • Excellent computer skills
  • Technically orientated
  • Able to problem solve
  • Print experience not necessary however preferred
  • Trustworthy with confidential sensitive information – discretion is critically important
  • Deadline driven with a sense of urgency
  • Ability to work in a team
  • Ability to deal effectively with conflict
  • Ability to work effectively under pressure

Please email Andrea Galloway: andreag@srgfp.co.za

Correspondence will only be conducted with short listed candidates.

Should you not hear from us within 14 days then please consider your application as unsuccess