13 Ways We Damage Relationships at Work
When things go wrong, we tend to blind ourselves to other’s feelings. We are more likely to fall into a destructive behavioural trap. Sadly, when we do, we cannot be empathetic. We weaken that human bond that’s vital to re-grouping and resilience. These blinding mind-sets make us feel dumb, powerless … and alone. (Of course you don’t make any of these mistakes yet someone you know might, so it may be worth reading on.)
- Jumping To Conclusions
You interpret things negatively when there aren’t facts to support your conclusion. Two common ways are “mind-reading” (you arbitrarily conclude that someone is reacting negatively to you) and “fortune-telling” (you assume and predict that things will turn out badly.)
- Emotional Reasoning
You assume that your negative feelings reflect the ways things really are: “I feel guilty. I must be a rotten person.”
- All or Nothing Thinking
You see things as white or black categories. If a situation is anything less than perfect, you see it as a total failure. You probably have trouble, when faced with a plethora of choices, “satisficing,” that is making a choice with which you feel comfortable.
- “Should” Statements
You tell yourself that things should be a certain way that you expected or hoped they would be. We often try to motivate ourselves with “should”, “ought” and “should not” feelings and statements as if we must be punished before we can expect ourselves to do something – or not do something.
- Mental Filter
You pick out a single negative detail and dwell on it, ignoring all others. For example, one sentence of perceived criticism erases all praise you have received from someone. Just like healthy marriages, enduring relationships need at least a 5:1 ratio of positive to negative interactions to thrive. Those with negative Mental Filters need a much higher ratio and, sadly, are less likely to attract it.
- Over-Generalization
You see a single, negative event as the extension of a never-ending pattern of negativity. Probably you use “never” or “always” when thinking speaking or writing about it. This is one of the three patterns of pessimistic people cited by Marty Seligman in Learned Optimism for which he offers alternative behaviours.
- Over-Personalization
When something bad happens to you it is worse for you than for everyone else. You see the situation as being all about you without seeing how it has affected others or how similar things have happened to others. This is another example of how pessimistic people instinctively react to situations.
- Permanently Awful
This bad thing that just happened to you feels like it will haunt you the rest of your life. One must be on guard. The cloud will not lift. You are helpless to improve your situation.
- Labelling
This is an extreme form of all-or-nothing thinking. Instead of saying “I made a mistake,” you attach an all-encompassing label to yourself: “I am a loser.”
- Magnification
You exaggerate the importance of your problems and shortcomings, or you minimize your positive qualities. This is also called the “binocular trick.”
- My Bad
You hold yourself personally responsible for events that are not under your control.
- Discounting the Positive
You reject positive experiences by feeling they “don’t count.” If you do a good job, you tell yourself that anyone could have done as well and reject other’s praise.
- Attribution Bias
When Jonathan feels frustrated he usually furrows his brow. That’s why he thinks, when Juan frowns, that he is bothered. Yet, for Juan this facial expression means he is deep in thought. Don’t assume that when someone else does or says something it means exactly what you would mean if you acted that way.
The good news? We can change and draw strength from others in ways that encourages them to seek us out rather than avoiding us. By recognizing these very human reactions we can choose to pause, step back and see the larger perspective: how to care for the “us” in the situation rather than being preoccupied, only thinking of “me.” That “us” stance may enable you to:
- Avoid deepening a rut of self-destructive behaviour when similar situations recur.
- Bring out the better side in the others.
- Attract mutually-supportive relationships.
Another benefit of cultivating this resilient mind-set is that you can broaden rather than narrow “your thought-action activity towards a specific action of promoting survival.
www.forbes.com
